Data Protection & Disaster Recovery (BCDR)
Redundant Backup Infrastructure
- Geographic Redundancy : A dedicated backup infrastructure is hosted in a separate, geographically distant data center.
- High-Frequency Sync : Production data is synchronized with the recovery site every hour.
- DRP Testing : We conduct regular Disaster Recovery Plan (DRP) drills to ensure immediate operational readiness.
Backup Strategy & Retention All DAMAaaS applications and data are backed up hourly and stored across two distinct sites with a rigorous retention policy:
- Hourly snapshots : Retained for 4 hours.
- 4-hour snapshots : Retained for 24 hours.
- Daily backups : Retained for 7 days.
- Weekly backups : Retained for 5 weeks.
- Monthly backups : Retained for 12 months.
Recovery Objectives (RPO & RTO)
- Recovery Point Objective (RPO) : 1 hour. Our hourly synchronization ensures that no more than 60 minutes of data is ever at risk.
- Data Synchronization : Traffic failover to our secondary infrastructure is completed within minutes.
- Recovery Time Objective (RTO) : 4 hours. For customers on a paid subscription (upgraded from the free version), we guarantee a return to full service within 4 hours.