Data Protection & Disaster Recovery (BCDR)
Redundant Backup Infrastructure
- Geographic Redundancy: A dedicated backup infrastructure is hosted in a separate, geographically distant data center.
- High-Frequency Sync: Production data is synchronized with the recovery site every hour.
- DRP Testing: We conduct regular Disaster Recovery Plan (DRP) drills to ensure immediate operational readiness.
Backup Strategy & Retention All DAMAaaS and data are backed up hourly and stored across two separate sites in accordance with a strict retention policy:
- Hourly snapshots: Retained for 4 hours.
- 4-hour snapshots: Retained for 24 hours.
- Daily backups: Retained for 7 days.
- Weekly backups: Retained for 5 weeks.
- Monthly backups: Retained for 12 months.
Recovery Objectives (RPO & RTO)
- Recovery Point Objective (RPO): 1 hour. Our hourly synchronization ensures that no more than 60 minutes of data is ever at risk.
- Data Synchronization: Traffic failover to our secondary infrastructure is completed within minutes.
- Recovery Time Objective (RTO): 4 hours. For customers with a paid subscription (upgraded from the free version), we guarantee a return to full service within 4 hours.